ABTA and CAA launch new guidelines to support disabled passengers.

From our experience this can only be a good thing!
It should mean that travel through the airports will be a somewhat smoother, less stressful experience for disabled travelers and their families.

Nikki White, Head of Destinations and Sustainability, ABTA said: “Delivering a good travel experience to all customers is a key priority for our Members. It can be deeply distressing for passengers to arrive at the airport and not have access to the assistance they require. By working together we have been able to develop practical guidelines that will help ensure a smooth and seamless experience for passengers with reduced mobility, from collecting the right information at booking to ensuring the resources are in place when they arrive at the airport.”

Full details here

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